Prioris

Turn customer feedback into prioritized opportunity clusters.

Upload feedback from CSV exports, support tickets, and interview notes. Prioris groups similar pain into opportunity clusters, ranks them, and surfaces the customer quotes behind each one.

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How it works

From raw feedback to a ranked list you can share with your team—without hours of manual tagging.

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nps_export.csvsupport_tickets.csvinterviews.md

Upload feedback

Drop in CSVs from NPS, Zendesk, Intercom, or paste notes from calls and research.

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Billing+Onboarding3 clusters

Auto-cluster opportunities

We detect recurring themes and group them into opportunity clusters with signal strength.

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#1 Faster exports24 mentions
#2 SSO gaps11 mentions

Prioritize with evidence

See mention counts, confidence, and verbatim quotes so every bet is evidence-backed.

What you'll have in minutes

A ranked list of opportunities with mention volume, signal strength, and customer quotes you can act on.

  • #1Export reports without waiting on support

    Shows up across enterprise accounts and blocks renewals when unresolved.

    Evidence

    • We need scheduled exports to S3—doing it manually each week isn't scalable.
    • Sales promised CSV bulk export; customers are asking where it is.
    24
  • #2SSO and SCIM for larger teams

    Evidence

    • Love the product but we can't roll out without Okta and automatic deprovisioning.
    11

Sample clusters for illustration; your data stays private.

Works with your feedback sources

Start with CSV and notes—import-friendly whether your feedback lives in spreadsheets, tickets, or docs.

CSV exportSupport ticketsNPS & surveysUser interviewsSlack notes
  • Spot recurring customer pain faster than reading threads one by one.
  • Prioritize by frequency and recency so roadmap debates start from evidence.
  • Share opportunity clusters with verbatim quotes—aligned with how your team already decides.

Upload your feedback. Leave with your top opportunities.

Sign up to run your first upload and see real clusters from your own data.